Returns & Exchanges

At Reco Surfaces, we want you to be completely satisfied with your wall panels and tiling solutions. If your order isn't quite right, we offer a straightforward 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and details of the surface panels you wish to return to receive a Return Authorization.

• 2.
  Package Securely

  Carefully repack your items in their original protective packaging to ensure they are not damaged during transit back to our warehouse.

• 3.
  Ship It Back

  Send your package via a tracked courier service to the address provided in your authorization email, keeping a copy of your tracking number.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned surfaces, we will process your refund to your original payment method within 5-7 business days.